Our Privacy Policy

Your privacy is our top priority. Learn how we protect and manage your information.

Last updated: February 15, 2024

Information We Collect

  • Personal Information: Name, email address, and government-issued ID for KYC compliance (optional).
  • Financial Information: Cryptocurrency wallet addresses, transaction history, and investment preferences.
  • Technical Data: IP address, browser type, device information, and usage patterns on our platform.
  • KYC/AML Information: Identity verification documents and related compliance information (optional).

How We Use Your Information

  • To provide and maintain our crypto arbitrage trading services
  • To comply with legal and regulatory requirements
  • To detect and prevent fraud and unauthorized access
  • To communicate with you about your account and investments
  • To improve our platform and user experience
  • To calculate and distribute profits from arbitrage trading

Data Security

  • Implementation of industry-standard encryption protocols
  • Regular security audits and penetration testing
  • Multi-factor authentication and secure session management
  • Cold storage solutions for cryptocurrency assets
  • Regular backup procedures and disaster recovery planning

Information Sharing

  • We do not sell your personal information to third parties
  • Information may be shared with regulatory authorities when required by law
  • Service providers who assist in platform operations (with strict confidentiality agreements)
  • Partners involved in identity verification and fraud prevention

Your Rights

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Export your data in a portable format

Cookie Policy

  • Essential cookies for platform functionality
  • Analytics cookies to improve user experience
  • Preference cookies to remember your settings
  • You can control cookie settings through your browser

Data Retention

  • Account information retained while account is active
  • Transaction records kept for minimum 5 years (regulatory requirement)
  • KYC documents retained as required by law
  • Backup data retained according to our security protocols

Updates to Privacy Policy

  • We may update this policy to reflect changes in our practices
  • Users will be notified of significant changes
  • Continued use of platform constitutes acceptance of updates
  • Previous versions available upon request

Questions About Our Privacy Policy?

If you have any questions about our privacy practices, please contact our Data Protection Officer at:

privacy@arbinova.com